How do I return an item?

Return Policy

A copy of the original sales receipt must accompany returns.

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion, we will offer an exchange or store credit only if after 7 days. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:


• -without showing signs of wear or damage in any way

• -within 7 calendar days of the delivery date (after 7 days no returns are allowed)

• -must not be a special order or a custom order

• -unless noted that it cannot be returned or has a different return  policy time period other than that 7 days noted in that item's  particular item description.

If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately at 800 909-7546. Items that are defective and shipped from us or items that you did not order qualify for a refund.


Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

Terry Binns Distribution
800 909-7546
2051 Holmes St
Kansas City, MO  64108