Return Policy
A copy of the original sales receipt must accompany returns.
We accept returns for exchange or refund 7 calendar days after delivery of the
product. At our sole discretion, we will offer an
exchange or store credit only if after 7 days. Items must be in "new, unaltered and unused
condition". Definition of new, unaltered and unused condition is:
• -without showing signs of wear or damage in any way
• -within 7 calendar days of the delivery date (after 7 days no returns are
allowed)
• -must not be a special order or a custom order
• -unless noted that it cannot be returned or has a different return
policy time period other than that 7 days noted in that item's
particular item description.
If an item is received damaged or is incorrectly shipped by us, please contact
Customer Support immediately at 800 909-7546. Items that are defective and shipped from us or
items that you did not order qualify for a refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged
and are not damaged. Again you MUST contact us within 7 days if you intend to
return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT
contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Terry Binns Distribution
800 909-7546
2051 Holmes St
Kansas City, MO 64108